The policy remains yours.
HR determines which sources are authoritative and who manages the information. A clear source helps employees and HR verify answers.
Archie for HR
More attention
for people.
Archie joins in.
From a quick HR question to a new colleague getting off to a good start. Archie helps employees move forward and takes recurring administrative work off your hands.
Your knowledgeYour systemsHR in control
S
Sam has a question“I start on Monday.
What do I still need to arrange?”
What do I still need to arrange?”
Archie gets you started
Your introduction is scheduled.Your laptop has been requested.
You only need to check your contact details.
Illustrative example · fictional dataHR, closer to your employeesAsk a question.
Ask a question.
Get back to work.
A clear answer.
The right explanation from your policies and agreements, at the moment someone needs it.
A concrete next step.
From finding information to guiding a request. With the right checks and approvals.
From HR question to next stepAn everyday HR question.
An everyday HR question.
A lot less work.
Choose a situation. Discover how Archie brings knowledge and next steps together in a single conversation.
In conversation with Archie
ArchieExample conversation with Sam
HR assistantSamCan I request 8 hours off next Friday?
Archie
You have 48 hours of leave available, so this fits within your balance. Your manager still needs to approve the request. Shall I submit it?
Source: Leave policy + personal balanceSamYes, go ahead and submit it.
Archie
Your request has been submitted to your manager. Once it is approved, your balance will be updated.
Awaiting approvalBehind every answer
Your policies.
A logical next step.
- Your dataOnly show the balance that Sam is allowed to view.
- Your policiesInclude the leave policy and approval process.
- A targeted actionSubmit the request after confirmation.
ArchieExample conversation with Sam
HR assistantSamWhere can I find the policies on working from home?
Archie
In your employee handbook. You coordinate your work-from-home days with your manager. It also outlines the conditions for your workspace and any potential allowance.
Source: Employee handbook / Working from homeSamAnd what if I need an exception?
Archie
Discuss your situation with HR. I’ll help you find the right contact route. HR will assess the exception.
The right route to HRBehind every answer
Your policies.
A logical next step.
- Understand the questionRecognize which policy Sam is looking for.
- Bring in the sourceAnswer from your employee handbook.
- Room for a humanHave an exception assessed by HR.
ArchieExample conversation with Sam
HR assistantSamI’m starting on Monday. What else do I need to arrange?
Archie
Your introduction is scheduled and your laptop has been requested. There’s still one task open: checking your contact details.
Source: Onboarding checklist + task statusSamWhere do I do that?
Archie
In the employee portal, under your personal details. Can’t you access it yet? Your HR contact can help you further.
Ready for the next stepBehind every answer
Your policies.
A logical next step.
- The right contextDetermine the start date and permitted data.
- The current statusCheck available tasks and progress.
- Move forward with focusShow the open task and the right contact route.
Interactive examples with fictional data. Personal information and actions require appropriate authorizations, configured processes and available integrations.
Archie HR AgentsOne familiar face.
One familiar face.
Seven HR specialists behind it.
From explaining policies to guiding a request. Choose an agent and discover which recurring work you can tackle with it.
HR Knowledge Agent
The answer starts with your knowledge.
Make policies, collective labour agreement provisions and procedures accessible through a single conversation. Archie helps find the relevant information and shows what an answer is based on.
This is how the conversation starts“How do I apply for parental leave?”
Explain the procedure, show the source and make clear which steps the employee needs to take themselves or together with HR.
Leave Agent
From a leave request to a clear status.
Combine an explanation of the policy with the employee’s personal balance and an application process. You determine in advance which checks and approvals are required.
This is how the conversation starts“Can I request next Friday off?”
Check the balance and rules, prepare the request and move it forward through the configured process.
Joiner Agent
A new colleague knows what to expect.
Make questions, documents and onboarding steps easy to navigate. With connected task statuses, Archie can indicate what has already been arranged and what still needs attention.
This is how the conversation starts“What do I need to do before my first day at work?”
Show the right checklist and contacts, with progress where available.
Leaver Agent
The last working day calls for clear agreements.
Help employees and the teams involved through the offboarding process. Bring returns, handovers and outstanding tasks together, with the right people responsible.
This is how the conversation starts“Where do I return my laptop?”
Explain the procedure and guide the user through the next step. Sensitive decisions and exceptions remain with the responsible people.
Employee Change Agent
A change with the right checks.
Guide requests relating to hours, roles or contracts. Archie can help collect information and start a configured workflow, with agreed approvals.
This is how the conversation starts“I want to work fewer hours. How do I request this?”
Clarify the required information and conditions and route the request to the right reviewer.
Payroll Agent
Clarity when it comes to salary questions.
Help with questions about salary procedures and changes. Personal data requires additional access controls; a substantive discrepancy can be handed over to payroll administration.
This is how the conversation starts“How do I report a salary change?”
Explain the agreed procedure, enable data to be submitted securely and involve the responsible department.
Expense Agent
An expense claim starts with clear conditions.
Help employees find out what they can claim and what is required. Add checks, submission or status information where the integrations support this.
This is how the conversation starts“How do I claim my business travel expenses?”
Explain the policy and required supporting documents and help with the right next step.
Together, we determine which agents and actions fit your processes. The setup depends on available knowledge, system access, authorizations and the configuration required.
Fits into your HR landscapeEverything doesn’t have to change.
Everything doesn’t have to change.
The entry point does.
The knowledge is in a handbook. The balance is in your HR system. The request is somewhere else again. Archie connects the steps behind a single conversation.
Your source systems remain leading. Together, we determine which information Archie may access and which actions and integrations are required.
Where your employees work
Microsoft TeamsIn your familiar workspace
Web environmentAccessible directly
Archie for HRThe right knowledge. The next step.
HR knowledgePolicies & collective labour agreements
HR systemsData & balances
WorkflowsTasks & requests
HR stays in controlSmartly arranged.
Smartly arranged.
With attention to what remains human.
A good answer and the right action start with clear agreements. That is why knowledge management, access and human oversight are part of the setup.
The right information, for the right person.
A general policy question requires something different from a personal balance. We configure access and system actions based on roles and permissions.
An exception receives attention.
Missing information or a sensitive situation calls for a person. Archie helps pass the question on to HR with relevant context.
Archie for HR is built on the same platform foundation for knowledge, conversations, support, automation and insights.
Security & privacyStart small. Expand with purpose.Solve one question well first.
Solve one question well first.
Then move forward together.
Make it concrete. For example, with the questions new colleagues ask before they start.
Your first use caseA good start.
A good start.
Even before day one.
The same questions about the first working day keep reaching HR. That is where we start.
A new colleague asks“I’m starting on Monday.
Where should I be and
what should I bring?”
Example of a clearly defined start, tailored to your organisation.Where should I be and
what should I bring?”
Fine-tune together
Which questions does HR receive every week?
We collect the most frequently asked starting questions and the answers you already have. You designate who keeps the knowledge up to date.
A clear scope and the right sources.
Try it in practice
Let a first group work with it.
Archie helps with your starting information. We also test what happens when knowledge is missing or someone asks a personal question.
Accurate answers, with a route to HR.
Build on what works
Expand where it truly helps.
See which questions remain. Then we determine whether it makes sense to add, for example, task status or a request, and which integrations are needed for that.
A next step based on real questions.
Which recurring task would you like to tackle first?
Discuss your first HR processGood to knowYour HR questions.
Your HR questions.
Clearly answered.
From the first application to daily practice. This is what you need to know before you get started with Archie for HR.
What is Archie for HR?
Archie for HR is an application of the Archie platform for HR questions and recurring requests. Employees get one entry point for knowledge and support. Depending on the configuration, specialised HR agents can access information and perform steps in connected systems.
Does Archie replace our HR or payroll system?
Your existing systems remain the source for personnel data, payroll and recorded changes. Archie provides an entry point for employees and connects available knowledge and system functions. For each application, we determine which integrations are necessary and possible.
What is the difference between an HR chatbot and an HR agent?
A chatbot is the conversational interface. Behind it, an application can simply answer questions, but it can also retrieve data or perform actions. With Archie HR Agents, the HR process is central: what information is needed, which action is permitted, and when must a person approve or take over?
Can employees use Archie in Microsoft Teams?
Archie is available in a one-to-one chat in Microsoft Teams. The Teams assistant uses an existing Chatbot or Agent Assist configuration. Personal HR data and process actions also require appropriate integrations and authorisations. Access to Teams alone does not provide unlimited access to HR data.
Do we need to use all seven HR agents right away?
You can start with one clearly defined application, such as policy questions or a leave process. Together, we determine which agent is the right fit and what is needed in terms of knowledge, system access and configuration. Expansion follows based on usage, results and priorities.
How do we handle confidential or sensitive questions?
We agree in advance which information Archie may access and which situations are referred onward. Personal data requires appropriate access controls. Medical content, complaints and decisions that affect employees require separate assessment and clear human responsibility.
What do we need to get started?
An initial HR process, the related knowledge and someone responsible for the content. For personal information or actions, we also map out the systems, available integrations, permissions and approvals. We then determine the scope, testing approach and rollout together.
How do we measure whether it works?
First, record how many questions or requests come in, which manual steps are required and what a good outcome looks like. Then compare metrics such as turnaround time, content accuracy, completed requests, handovers and employee satisfaction. A conversation without a handover is not, by itself, proof that the question has been resolved.
From your practice to your ArchieGive HR more room.
Give HR more room.
Start with one question.
Which question keeps coming up in your organisation? Bring it along.
Then we’ll show you how Archie can help.
