About us
Who we are
We are the people at VANAD Digital who built Archie. Our team consists of people with years of experience in customer contact and technology. It is this combination that makes us unique: we understand the challenges of customer contact as well as how technology can solve these challenges.
Our philosophy
We want to make customer contact a little better and more affordable every day by using technology the right way. We give organizations a solution to combine technology and human interaction to make customer interactions smarter, faster and more effective - today and in the future. What do we promise our customers?
We understand that change is not always easy. New technology can create resistance, which is why we provide intensive guidance, clear change management strategies and aftercare after implementation. Together, we ensure that Archie is not only implemented, but also becomes truly successful within your organization.
Our mission? To make service a little better every day, with clear insights and smart technology.
Meet our team!
The people behind Archie
François de Leeuwe
Digital Experience Director
Vincent van As
CX Application & Integration specialist
Robin Jongste
Creative Marketing Specialist
Bass Deenik
Customer Success Specialist
Bernadette Haresleb
AI Project Lead
