Why we make customer contact a little better every day with Archie - your AI solution for efficient customer service The challenge in customer service: too many questions, not enough time Customers expect fast and personalized service, but the reality is often different. The number of customer inquiries is growing, while teams struggle with time constraints and high...
Simyo
How Simyo's customer service uses Archie to make knowledge clear and consistent 24/7 Availability of Archie 25% Shorter training time for new colleagues 50% Less strain on experienced colleagues while training new employeesLet's talk about customer contact within your organization! Plan demo Simyo is a Dutch 100% digital mobile provider, part...
Xenos
How Xenos deploys chatbot to improve customer experience with damaged products Measure Xenna 60% Of all customer contact starts with the chatbot Xenna 35% Of all queries are automated with the flow damaged products 45% Reduction of hours in the Xenos customer contact teamLet's talk about...
Jumbo
How Jumbo's customer service uses AI to make knowledge accessible and consistent AHT Decrease 50% Shorter onboarding time CSAT IncreaseLet's talk about Customer Service within your organization! Plan demo Jumbo is one of the largest and most progressive supermarket chains in the Netherlands. With a strong focus on customer service and innovation, Jumbo is looking...